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This Privacy Policy explains the processing of personal data on this website in accordance with Articles 12 to 14 of the General Data Protection Regulation (EU) 2016\/679 (\u201cGDPR\u201d), Spanish Organic Law 3\/2018 (LOPDGDD) and Art. 22.2 LSSI-CE.<\/p>\n
INSELSERVICE \u2013 Florian Christoph Kreuzer<\/strong> Phone: +34 611 420 799<\/a> We process personal data only for specified purposes and where a legal basis exists. Depending on the process, we rely on:<\/p>\n If special categories of personal data are exceptionally involved, we process them only where necessary and permitted under Art. 9 GDPR, particularly on the basis of your explicit consent. Please do not send health data, credentials, private keys or other particularly sensitive information unless we have expressly requested it.<\/p>\n The website and email services are operated by Serverprofis GmbH, Otto-Lilienthal-Ring 34\u201336, 85622 Feldkirchen, Germany<\/strong>. According to the provider, the servers are located in Germany. Processing takes place under the hosting agreement as processing on behalf of the controller pursuant to Art. 28 GDPR.<\/p>\n When you access the website, the web server processes technically necessary data, in particular IP address, date and time, requested resource, referrer, browser, operating system, transferred data volume and status code. Processing serves availability, stability, error analysis and security. The legal basis is Art. 6(1)(f) GDPR. Log data are deleted or anonymised when no longer required for these purposes; in the absence of a security incident, this usually occurs within short rotation periods.<\/p>\n For recoverability and IT security, we create access-protected backups. External backups are stored by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany<\/strong>. Processing is carried out on our behalf and on the basis of our legitimate interest in data security under Art. 6(1)(f) GDPR. Deleted data may remain in the limited retained backup versions until automatically overwritten and are processed again only in a restoration event.<\/p>\n If you contact us by form, email, phone or WhatsApp, we process the contact, communication and content data you provide in order to handle your enquiry. The legal basis is Art. 6(1)(b) GDPR and, for general enquiries, additionally Art. 6(1)(f) GDPR.<\/p>\n Enquiries that do not lead to an order are generally deleted no later than six months after final processing unless legal duties or legitimate reasons require longer storage.<\/p>\n Our WordPress forms are provided using Ninja Forms. Entries are stored on our web server and sent to us by email. Depending on the enquiry, the data processed may include your name, contact details, property location, technical system information, requested service and message.<\/p>\n Required information is necessary to process your enquiry. Optional information may be omitted. Please do not transmit passwords, access codes or other particularly sensitive information through the form. Form enquiries that are no longer required are deleted in accordance with the periods stated here unless legal duties, an ongoing engagement or necessary preservation of claims prevent this.<\/p>\n The website contains a button through which you may voluntarily start a conversation with WhatsApp. Data are transmitted to WhatsApp only when you click or use the WhatsApp function. The provider for users in the European Economic Area is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland<\/strong>.<\/p>\n Phone number, profile, communication, device and metadata may be processed and transmitted to Meta group companies. We have only limited influence over that processing. The legal basis for our communication is Art. 6(1)(b) GDPR. You may alternatively use email or phone. Please do not send passwords, private keys or unnecessary identity-document copies via WhatsApp.<\/p>\n The German, English and Spanish content is provided by qTranslate-XT within our WordPress installation. A technically necessary preference may be stored for your language selection. No automatic translation is performed by Google Translate or a comparable external translation service, and merely switching language does not transmit page content to such a provider.<\/p>\n We use Google Site Kit for the technical integration and management of Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland<\/strong>. Statistics-related storage and analysis take place only in accordance with your selection in the consent banner.<\/p>\n If you consent, data processed may include IP-related or derived location data, pages viewed, events, referrer, date and time, browser, device and operating-system information, and Analytics cookies or comparable identifiers may be used. We use these data for statistical analysis and to improve the website and its content.<\/p>\n The legal basis is your consent under Art. 6(1)(a) GDPR and Art. 22.2 LSSI-CE. You can withdraw it at any time for the future through the privacy settings. Processing by Google companies outside the European Economic Area, particularly in the United States, is possible; adequacy decisions, valid certification under the EU-US Data Privacy Framework and\/or EU Standard Contractual Clauses may be relied upon for this purpose.<\/p>\n We use Complianz to manage consent. Strictly necessary cookies store your choice and provide basic functions. Non-essential statistics, convenience or marketing technologies are activated only in accordance with your consent. Refusing must be as easy as accepting.<\/p>\n Your choice remains valid for no longer than 365 days and can be changed or withdrawn earlier at any time. Details of services, purposes, cookies and durations are set out in our Cookie Policy (EU)<\/a>.<\/p>\n For the automated maintenance of cookie descriptions, Complianz may transmit technical website metadata \u2013 domain, detected cookies and installed plugins \u2013 to cookiedatabase.org. Contact-form content is not transmitted.<\/p>\n Recipients of personal data may include hosting, email, backup, analytics and IT service providers, specialist contractors commissioned by you or required to provide the service, and authorities or public bodies where legally required. Data are disclosed only for a specified purpose and on a legal basis. Processors are bound pursuant to Art. 28 GDPR.<\/p>\n Google or Meta\/WhatsApp services may process data outside the European Economic Area, particularly in the United States. Where necessary, providers rely on an adequacy decision, valid certification under the EU-US Data Privacy Framework and\/or EU Standard Contractual Clauses. Despite these safeguards, public authorities in third countries may have different access powers.<\/p>\n We store data only for as long as required for the respective purpose. In addition to the periods stated above, the following generally apply:<\/p>\n Subject to the GDPR, you have rights of access, rectification, erasure, restriction of processing, data portability and objection. You may withdraw consent at any time with effect for the future.<\/p>\n To exercise your rights, write to info@inselservice.es<\/a>. Where there are justified doubts, we may request reasonable proof of identity.<\/p>\n You may lodge a complaint with a data protection supervisory authority. The competent authority in Spain is:<\/p>\n
Aut\u00f3nomo
Pol\u00edgono 16, Parcela 115
07510 Sineu, Illes Balears, Spain<\/p>\n
Email: info@inselservice.es<\/a><\/p>\n2. Purposes and legal bases<\/h2>\n
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3. Hosting, email and server logs<\/h2>\n
4. Backups<\/h2>\n
5. Contact<\/h2>\n
6. Contact and project forms \/ Ninja Forms<\/h2>\n
7. WhatsApp \/ Joinchat<\/h2>\n
8. Language switching \/ qTranslate-XT<\/h2>\n
9. Google Site Kit and Google Analytics<\/h2>\n
10. Cookies and Complianz<\/h2>\n
11. Recipients and processors<\/h2>\n
12. Transfers to third countries<\/h2>\n
13. Retention periods<\/h2>\n
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14. Your rights<\/h2>\n
15. Right to lodge a complaint<\/h2>\n